Frequently Asked Questions (FAQ)

HOTEL

Where is the hotel located?
Our hotel is located in Saint-Jean-De-Matha in Lanaudière! Here is our address: 1000, chemin de la Montagne Coupée Route 13, Saint-Jean-de-Matha (Quebec) J0K 2S0.

 

Do you have electrical terminals?
We only have 110 Volt outlets.

 

Can I check availability?

You can check availability on our website for our rooms: https://www.montagnecoupee.com/en/rooms/

We invite you to look at our packages which may also better suit your needs: Packages and promotions

 

Do you have trails in the forest?
Yes, we have beautiful trails in the forest accessible from the hotel!

 

Do you have a spa?
We don’t have a spa, but we do have an indoor pool and sauna.

 

Do you accept pets?
Unfortunately we do not accept pets.

RESTAURANT

Is it possible to only go to dinner?
Of course. You must call us to book your table at 450 886.3891

 

Do you have gluten-free options on your menu?
Yes we have a variety of gluten free choices! We invite you to mention it during your visit.

WEDDINGS

Are there dates available for weddings in 2023?
To find out about our availability for our weddings, we invite you to contact our banquet team at 450 886-3891 or by email at info@montagnecoupee.com
Also, here are our different offers for receptions: Wedding packages

 

I want to book a room for X’s wedding.
For reservations in a wedding group, you must contact us directly at 450-886-3891

SNOWMOBILES

Can we only stop for lunch with snowmobiles?
Yes ou can stop and have lunch at our restaurant. Lunch hours are from 11:30 a.m. to 2:00 p.m. Simply call ahead to book at 450 886.3891

 

Is the hotel near the snowmobile trails?
Yes you can access trails to the hotel easily. Here is the map of snowmobile trails: https://fcmq.fcmqapi.ca/carte-motoneige/index. html#map

HEALTH SPA

Do you have a price list for your spa treatments?
Here is our treatment list including prices: https://www.montagnecoupee.com/en/health-spa/
To book a treatment, contact us at 450 886.3891

 

Can I enjoy a treatment without staying?
Of course! All you have to do is contact us to select and book your treatment. Here is our phone number: 1-800-363-8614